Terms and Conditions

1. General Provisions

1.1 These Terms and Conditions (“Agreement”) govern the contractual relationship between O2O Insights GmbH (“Seller”) and the Customer (“Buyer”) regarding the business relationship through the Seller’s online presence and online shop offerings (“Website”).

1.2 By placing a transaction on the Website, the Buyer agrees to be bound by this Agreement.

2. Eligibility

2.1 The Website is intended for use by businesses only. The Buyer must be a legal entity or individual acting in a business capacity.

2.2 The Buyer represents and warrants that it has the authority to enter into this Agreement.

3. Orders and Acceptance

3.1 All orders placed on the Website are subject to acceptance by the Seller.

3.2 The Seller reserves the right to reject any order for any reason.

4. Prices and Payment

4.1 If not states otherwise, all prices listed on the Website are exclusive of applicable taxes and fees, which will be added to the total order amount.

4.2 Payment terms are specified at the time of order and must be adhered to by the Buyer.

5. Delivery and Shipping

5.1 The Seller will make reasonable efforts to deliver products within the specified timeframe.

5.2 The risk of loss and title for products pass to the Buyer upon delivery to the carrier.

6. Warranty and Liability

6.1 The Seller provides a warranty for the products as specified in the product documentation.

6.2 The Seller’s liability is limited to the repair or replacement of defective products.

6.3 The Seller is not liable for any indirect, incidental, or consequential damages.

7. Returns and Refunds

7.1 Returns and refunds are subject to the Seller’s return policy, which is available on the Website.

7.2 The Buyer must obtain a return authorization from the Seller before returning any products.

8. Intellectual Property

8.1 All intellectual property rights related to the Website and products are owned by the Seller or its licensors.

8.2 The Buyer may not use the Seller’s intellectual property without prior written consent.

9. Confidentiality

9.1 Both parties agree to keep confidential any proprietary information disclosed during the course of the Agreement.

9.2 This obligation of confidentiality remains in effect even after the termination of the Agreement.

10. Governing Law and Dispute Resolution

10.1 This Agreement is governed by the laws of Amtsgericht Stuttgart, Baden-Württemberg, Germany.

10.2 Any disputes arising out of or in connection with this Agreement shall be resolved through binding arbitration in [Your Jurisdiction].

11. Modifications

11.1 The Seller reserves the right to modify this Agreement at any time. Any changes will be posted on the Website and will be effective immediately.

12. Termination

12.1 Either party may terminate this Agreement upon written notice if the other party breaches any material term of the Agreement and fails to cure the breach within thirty (30) days.

12.2 The Seller may terminate this Agreement immediately if the Buyer becomes insolvent or files for bankruptcy.

13. Miscellaneous

13.1 This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.

13.2 If any provision of this Agreement is found to be unenforceable, the remaining provisions will continue in full force and effect.